Detail 1

Ford’s PowerShift dual clutch transmission was used in 2010. Vehicles impacted are the Ford Fiesta (model years 2011-2016) and the Ford Focus (model years 2012-2016) equipped with a PowerShift transmission.

The PowerShift transmission is basically a manual transmission controlled electronically by a computer while using a 'dry clutch' rather than a 'wet clutch,' meaning oil is not supplied to the shifting mechanism and can result in increased wear and tear as problems persist. When the computer module used to operate the transmission is unable to handle rapid acceleration or shifts in speed, the vehicle sputters and creates an audible noise. The vehicle can also experience problems with downshifting, meaning the vehicle will remain in a higher gear despite deceleration and result in a lurch.

This is not just an issue of convenience or comfort, though. When accelerating quickly into an intersection, the delay can be dangerous as it prevents the vehicle from reaching the same speed a vehicle would achieve with an automatic transmission. When it comes to deceleration, the car's inability to properly downshift can lead to the vehicle lunging forward, even when the brakes are applied, making for a safety hazard in many circumstances.

Detail 2

Despite consistent software updates expected to improve the computer's ability to shift gears on demand, dealerships and service centers nationwide have been overwhelmed by transmission replacement demands. Ford has also taken action in replacing the TCM (Transmission Control Module) of some vehicles in hopes of resolving the issue. Owners of these vehicles can often be on their second, third... even fourth transmission after only 3-4 years of ownership.

Detail 3

Due to the problems that owners have faced, Ford has extended the warranty of many of these vehicles, some for up to 100,000 miles. This is a clear indication Ford is aware of an ongoing problem with the vehicles and has made concessions to accommodate owners. However, the constant need for repair and the time and expense imposed upon owners to allow such repairs, is not acceptable. What's more, an extend warranty with no assurances of functional parts simply delays an inevitable cost to owners of these vehicles.